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Contact Us

Telephone

 

Address

Guelph Hydro Electric Systems Inc.,
395 Southgate Drive, Guelph, Ontario  N1G 4Y1

Appointments required to visit Guelph Hydro offices. To schedule an appointment:

 

Driving directions

 

Guelph Transit

 

Customer Service & Billing Inquiries

Tel: 519.822.3010, Fax: 519.822.0960
Hours: 8:00 AM - 4:30 PM, Monday through Friday, excluding statutory holidays

 

Power Outages and Emergencies

Downed power lines, children playing near power lines or transformers or other emergency situations - Call: 911

Regular business hours: 519-822-3010
Outside of regular business hours: 519-822-3014

 

Safety Concerns

Downed power lines, children playing near power lines or transformers or other emergency situations - Call: 911

Regular business hours: 519-822-3017
Outside of regular business hours: 519-822-3014
Email: safety@guelphhydro.com

 

Call Before You Dig - Underground Cable Locating (24-hours/day - every day)

One Call Corporate LogoCall 1-800-400-2255
or visit http://www.on1call.com/

 

 

Water Services - Guelph

Guelph Hydro invoices and collects water and wastewater charges on behalf of the City of Guelph.
For billing and payment inquiries regarding water service, please contact:

 

Water Services - Rockwood 

For billing and payment inquiries, please call: 519-856-9596.

  • For water service, please contact the Township of Guelph-Eramosa

 

Media Inquiries

Tel: 519-837-4703
Email our Corporate Communications Department 
Urgent after-hours media calls may be directed to 519.822.3014 where, depending on severity of the matter, return contact will be made either immediately or the next business day

 

General Information

Tel: 519-822-3017
Email our Customer Service Department

 

Careers:

Email our Human Resources Department

 

Purchasing Department

Email our Purchasing Department

 

Engineering Department:

Email our Engineering Department

 

Website:

Email our Webmaster

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