or call 519.822.3010
or Email Customer Service
To schedule an appointment, call or email Customer Service.
Whether you are constructing a building, renovating a home or business, installing a pool, landscaping, interlocking a driveway or seeking City approval for severances or minor variances, there is information you need to be aware of and regulations that need to be followed with regard to electricity service.
Key information is contained in our Conditions of Service. Please read this document carefully. It is your responsibility to be well informed of all the issues that could affect your project.
You will need to contact Guelph Hydro's Technical Services Department for the following:
Download a Service Request form. Then contact the Technical Services Department from Monday to Friday between 8:00 AM and 4:30 P.M.
Renovation Electricity Checklist
Here are some helpful tips and useful advice regarding electrical service to keep in mind if you are renovating a home or business.
Working to make your business more energy efficient? If so, your business may be eligible for rebates or incentives under the Ontario Power Authority saveOnEnergy program.
Landlords and Property Manager Services
Guelph Hydro assists landlords and property management companies in managing their rental units by providing convenient Continuous Service Agreements.Energy ManagementDebt Retirement Charge Notice of Exemption Self-Declaration Form for Multi-Unit Residential Premises
Planned Maintenance Outages
If you require a temporary disconnection from your Guelph Hydro services to perform maintenance on equiplical equipment or to trim your trees, please complete the Planned Maintenance Outage form. A member of our team will contact you regarding your request.