8:00AM - 4:30PM
Appointments required to visit Guelph Hydro offices. To schedule an appointment, call or email Customer Service.
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In order to set up your new business service, we will require the following:
If you are closing your business or relocating it outside of the communities of Guelph or Rockwood, please contact us at 519-822-3010 at least two business days in advance to arrange to stop your service. We will arrange a final meter reading and obtain delivery details for your final bill.
Please contact our Customer Service Department at 519-822-3010 at least two business days in advance of your move to transfer your account to a new address in Guelph or Rockwood. Please note a Change of Occupancy Charge of $8.75 will apply on your first bill at the new location.