Report an Outage

If you wish to report a power outage or emergency, please call:

• Regular business hours: 519.822.3010
• Outside of regular business hours: 519.822.3014

Please bear in mind, however, that a power outage can impact thousands of customers so the possibility of getting through may be limited. Please be assured that we will be making every effort to restore services.

In the event of a widespread outage, please be patient and listen to local radio stations or follow our Twitter stream (@guelphhydro) for updates.

• Learn the sequence we use to restore power during a widespread power outage